Pathetic treatment by Budget insurance company

My name is Pertunia Monama, i have a car insurance with budget insurance since 22/06/ 2018 /until today,my policy number: ***, which was a comprehensive cover,my premium is R850 per month. On the 14/06/2019 i got an accident, whereby my car was badly damaged, i immediately informed my in company which is budget,statement was taken by police at the scene, case number/ AR 293/06/2019, whilst on the scene, authority was given by my insurance, the car was towed by Precision towing company, on the 15/06/2019, budget insurance company phoned to process my claim, I was told , the car needs to be assessed, to see the extent of the damage, then on 19/06/2019, budget insurance company phoned to continue with my claim, whereby they told me , the extent of the damage, and estimated cost, and further confirmed that my vehicle will be covered and it shall be repaired, then on 24/06/2019, budget insurance company phoned asking me about my previous insurer, and details of the third party, I gave them. Today, on 25/06/2019, I received a call from Budget, which I was told that they can't cover the damage that my car sustained, the are cancelling my insurance, they will furthermore pay me back my premium, for the duration I contributed, They have sent the request to the towing company to tow the car to my house since they can't cover me. My email address: *** Contact: ***