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Nicoleen S
1 reviews | Active since Aug 2013
22 Dec 2023, 14:44
Pathetic services
I am still struggling with my hailstorm damage claim. A Consultant promise to provide to provide you with feedback on a specific date. When you enquire two days later, they don't even apologize but rather get offensive. My claim has still not been settled and I have to sit through the rainy season with a broken roof, but I pay building insurance every month.
Helpful (0)
Replies (3)0
Replies (3)
Budget Insurance's replyOfficial
22 Dec 2023, 14:45Good day Nicoleen
We acknowledge receipt of your complaint.
We will refer your matter to the relevant team to investigate. They will contact you with feedback.
Kind Regards,
The Budget Team
We acknowledge receipt of your complaint.
We will refer your matter to the relevant team to investigate. They will contact you with feedback.
Kind Regards,
The Budget Team
Budget Insurance's reply22 Dec 2023, 14:45
Official
Good day Nicoleen
We acknowledge receipt of your complaint.
We will refer your matter to the relevant team to investigate. They will contact you with feedback.
Kind Regards,
The Budget Team
We acknowledge receipt of your complaint.
We will refer your matter to the relevant team to investigate. They will contact you with feedback.
Kind Regards,
The Budget Team
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Nicoleen S's updateReviewer Update
22 Dec 2023, 15:36Ag come on Budget Insurance! You tried to call me for a few seconds, then send me a message saying you tried to contact me. Phoning me once, for a few seconds is not trying to contact me. You did not even allow me enough time to pick up your call.
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Nicoleen S's update22 Dec 2023, 15:36
Reviewer Update
Ag come on Budget Insurance! You tried to call me for a few seconds, then send me a message saying you tried to contact me. Phoning me once, for a few seconds is not trying to contact me. You did not even allow me enough time to pick up your call.
Budget Insurance's replyOfficial
22 Dec 2023, 16:06Good day Nicoleen,
We are disappointed to hear about your service experience. We will arrange with the correct department to make contact with you as soon as possible.
Kind Regards,
The Budget Team
We are disappointed to hear about your service experience. We will arrange with the correct department to make contact with you as soon as possible.
Kind Regards,
The Budget Team
Budget Insurance's reply22 Dec 2023, 16:06
Official
Good day Nicoleen,
We are disappointed to hear about your service experience. We will arrange with the correct department to make contact with you as soon as possible.
Kind Regards,
The Budget Team
We are disappointed to hear about your service experience. We will arrange with the correct department to make contact with you as soon as possible.
Kind Regards,
The Budget Team