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1 reviews | Active since Apr 2019

15 Apr 2019, 22:13

PATHETIC SERVICE...HOPELESS !!!!!!!

Pathetic sickening service....... Had an accident and put in a claim only to find out that the claim was declined. What are we paying insurance for. Too many hidden clauses. Too many questions asked when you need their help. Too quick to debit the account. Now insists that the premium will be increased. Very misleading company. DISAPPOINTED!!!!!!!!!!!! WILL NEVER REFER ANYONE TO BUDGET INSURANCE

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Replies (1)
Budget Insurance
Budget Insurance's reply16 Apr 2019, 07:33
Official
Your concerns have been duly noted.

Kindly provide us with additional information in order to escalate the matter to the relevant department.

Please advise on the following as we are only tracing a policy for a 2015 HYUNDAI H-1 2.5 CRDI ; that was cancelled effective March 2018:
When was the claim submitted. What type of claim was it and what was the rejection reason

Kind Regards
The Budget Team