1 reviews | Active since Jul 2015
PATHETIC SERVICE OR LACK THEREOF!!!!
<p>I have a household contents insurance with Budget insurance and on the 19th i submited a claim for my Clothes that were ****** on the washing line, the last contact i have had with Budget is when a consultant called me to register the Claim yesterday Morning, He said a processing consultant will call me and send me an item list to complete and return to them.i have not heard anything from them since then and now when i go online to check on my claim the status is "REJECTED" how does this happen??? i left an enquiry and no on ehas called me, i have tried the "Online Chat" but no one is connecting to assist me.... what is the reason for the claim rejection and why has no one contacted me regarding this?? i find this to be very unproffesional and pathetic of a service, ot lack thereof!</p>
Hi Yonela,
We acknowledge receipt of your complaint.
We're concerned to hear this, our service team will investigate your case and contact you with feedback on your claim.
Kind Regards,
The BudgetInsurance Team
Hi Yonela,
We acknowledge receipt of your complaint.
We're concerned to hear this, our service team will investigate your case and contact you with feedback on your claim.
Kind Regards,
The BudgetInsurance Team
Can someone just attend to this thing as i am really getting irritated now, No one has contacted me in any form and i find this to be too dissapointing, clearly Budget does not care about their reputation.
Can someone just attend to this thing as i am really getting irritated now, No one has contacted me in any form and i find this to be too dissapointing, clearly Budget does not care about their reputation.
We acknowledge your comments.
As discussed with our Customer Relation Specialist, please allow us the opportunity to investigate your concerns, feedback will be provided to you shortly.
Kind Regards,
The Budget Insurance Team.
We acknowledge your comments.
As discussed with our Customer Relation Specialist, please allow us the opportunity to investigate your concerns, feedback will be provided to you shortly.
Kind Regards,
The Budget Insurance Team.