CHPP
Colin Harvey Pienaar Pienaarcollin

1 reviews | Active since Aug 2023

17 Dec 2024, 16:22

PATHETIC SERVICE FROM BUDGET INSURANCE

This is my second review. After my fist review l received a response stating that my complaint has been sent to the reverent department for assistance. That was over two weeks ago with still no further communication from then. I have a claim for R1250 for a motor vehicle warranty claim for a dynastic test which with was not covered by the policy. Th agent l spokento informed me that l was covered. This was northern case on collection of my vehicle. If this this matternis not finalized, l will be forced to seek legal advice in this matter. Very disappointed and frusted client 😞 😒

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Replies (1)
Budget Insurance
Budget Insurance's reply17 Dec 2024, 16:28
Official
Hi Colin,
 
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. 

Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.

Kind Regards, 
The Budget Insurance Team