LN
Liberty N

1 reviews | Active since Apr 2012

03 Mar 2022, 10:03

PATHETIC SERVICE

Pathetic aftersales service I got. My case has been ongoing for the last two months and on a daily basis I make a call to Budget only to be promised that someone will call me, and no call since. I don't know why I jump shipped from my previous insurance to this. My car has been in accident and taken to the repairer, upon collection I complained of things which were not fixed till do date no one cares at all. Just as I was planning to insure my house and other vehicle, that is definitely not happening.

0
Replies (2)
Budget Insurance
Budget Insurance's reply03 Mar 2022, 10:10
Official
 Hi Liberty,
  
 We acknowledge receipt of your complaint.
  
 Our team will be in contact with you to discuss your concerns.
  
 Kind Regards, 
 The Budget Insurance Team 

Budget Insurance
Budget Insurance's reply03 Mar 2022, 10:24
Official
 Hi Liberty
  
  We acknowledge receipt of your complaint and it has been escalated. One of our manager is assisting.
  
  Our team will be in contact with you to discuss your concerns.
  
  Kind Regards, 
  The Budget Insurance Team