JFvH
Jan Francois van Heerden
1 reviews | Active since Oct 2021
17 Nov 2022, 15:49
Pathetic service 3.0
Pathetic service has now gone to another level,so if you post a review this institutions is very quick to make promises to silence you,I went and got new questions and now it's silence again with a simple (we will get back to you) I honestly don't believe this service. I think this is the worst I have ever seen!! Ms Verlene de Villiers I honestly think your superiors should contact me rather next time because this is taking me to another place....
Helpful (0)
Replies (4)0
Replies (4)
Budget Insurance's replyOfficial
17 Nov 2022, 15:50Hi Jan,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply17 Nov 2022, 15:50
Official
Hi Jan,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
JFvH
Jan Francois van Heerden's updateReviewer Update
17 Nov 2022, 15:53Typical...a computer talks back!!now that's service
JFvH
Jan Francois van Heerden's update17 Nov 2022, 15:53
Reviewer Update
Typical...a computer talks back!!now that's service
Budget Insurance's replyOfficial
17 Nov 2022, 16:18Hi Jan,
Please be advised we have escalated your query to the relevant department to assist.
Kind Regards,
The Budget Insurance Team.
Please be advised we have escalated your query to the relevant department to assist.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply17 Nov 2022, 16:18
Official
Hi Jan,
Please be advised we have escalated your query to the relevant department to assist.
Kind Regards,
The Budget Insurance Team.
Please be advised we have escalated your query to the relevant department to assist.
Kind Regards,
The Budget Insurance Team.
JFvH
Jan Francois van Heerden's updateReviewer Update
18 Nov 2022, 16:02So I was promised feedback by 12pm.today...so I was right this is all delay tactics,so another week went by and close of business is upon us....week by week this is the story
So I politely asked Verlene de Villiers for a supervisor or superior to take over this matter as there is no service!!!
So I politely asked Verlene de Villiers for a supervisor or superior to take over this matter as there is no service!!!
JFvH
Jan Francois van Heerden's update18 Nov 2022, 16:02
Reviewer Update
So I was promised feedback by 12pm.today...so I was right this is all delay tactics,so another week went by and close of business is upon us....week by week this is the story
So I politely asked Verlene de Villiers for a supervisor or superior to take over this matter as there is no service!!!
So I politely asked Verlene de Villiers for a supervisor or superior to take over this matter as there is no service!!!