SM
Shaheen M
1 reviews | Active since Sept 2015
09 Sept 2015, 07:42
PATHETIC SERVICE!!!
I was in an accident with a Budget insurance client. The accident was their clients fault so I launched a 3rd party claim as the client was covered for 3rd party. this was confirmed by the Budget call center. It was also confirmed and promised that they would fully cover towing, storage and all repairs to my car. Initially I was told that my claim was not being seen to because call center did not process the claim by an agent called Yogendree who said the claim was not processed because she \apparently"couldn't get hold of client. After complaining to legal dept"
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Budget Insurance's replyOfficial
09 Sept 2015, 14:33Hello Hello!Shah,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists has been in contacted with you and attempted to discuss the matter with you. It is unfortunate that you do not accept our explanation regarding the rejection of your claim. Our customer's claim has been rejected. We are not obliged to discuss the rejection reason with you.
Since our insured's claim has been rejected we will unfortunately not be in any position to entertain your claim.
Kind regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists has been in contacted with you and attempted to discuss the matter with you. It is unfortunate that you do not accept our explanation regarding the rejection of your claim. Our customer's claim has been rejected. We are not obliged to discuss the rejection reason with you.
Since our insured's claim has been rejected we will unfortunately not be in any position to entertain your claim.
Kind regards,
The Budget Insurance Team.
Budget Insurance's reply09 Sept 2015, 14:33
Official
Hello Hello!Shah,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists has been in contacted with you and attempted to discuss the matter with you. It is unfortunate that you do not accept our explanation regarding the rejection of your claim. Our customer's claim has been rejected. We are not obliged to discuss the rejection reason with you.
Since our insured's claim has been rejected we will unfortunately not be in any position to entertain your claim.
Kind regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists has been in contacted with you and attempted to discuss the matter with you. It is unfortunate that you do not accept our explanation regarding the rejection of your claim. Our customer's claim has been rejected. We are not obliged to discuss the rejection reason with you.
Since our insured's claim has been rejected we will unfortunately not be in any position to entertain your claim.
Kind regards,
The Budget Insurance Team.