JB
Joel B

1 reviews | Active since Sept 2014

26 Sept 2022, 14:57

Pathetic service

Since the 6th of September I am still trying to finalise my claim. I've phoned three times today until my airtime depleted and they didn't even bother to return the call. Instead im getting calls from the panelbeater requesting my access fee be paid and the vehicle is still with me.

0
Replies (2)
Budget Insurance
Budget Insurance's reply26 Sept 2022, 14:58
Official
Hi Joel ,
   
That is concerning to hear, and we would like to apologize for the service and experience. 
   
Our team will be in contact with you to discuss your concerns.
   
Kind Regards, 
The Budget Insurance Team

Budget Insurance
Budget Insurance's reply26 Sept 2022, 15:00
Official
Hi Joel,
   
That is concerning to hear, and we would like to apologize for the service and experience. 
   
Our team will be in contact with you to discuss your concerns.
   
Kind Regards, 
The Budget Team