1 reviews | Active since Jul 2017

03 Jul 2017, 12:18

Pathetic service!!!

<p>My car had a mechanical problem in May, I submitted a claim and your assessor insisted that he choose repairer. I received the car back on the 26th of May 2017 and now last week Thursday 29 June the car started to overheat/steam was coming out of the bonnet. I called budget immediately to notify you that the car has a problem again. The agent told me that the assessor will call me on Friday but until now I am yet to hear from Andre. It's Monday and nothing is happening!!! I am so inconvenienced as I had to a day off from work so that I can be able attend to this matter.</p>

0
Replies (7)
Budget Insurance
Budget Insurance's reply03 Jul 2017, 12:23
Official

We acknowledge receipt of your complaint.

We are so sorry to hear about your frustration. We will investigate your concerns and provide you with feedback herein before close of business today.

Kind Regards,

The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply03 Jul 2017, 12:23
Official

We acknowledge receipt of your complaint.

We are so sorry to hear about your frustration. We will investigate your concerns and provide you with feedback herein before close of business today.

Kind Regards,

The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply03 Jul 2017, 12:24
Official

We acknowledge receipt of your complaint.

We are so sorry to hear about your frustration. We will investigate your concerns and provide you with feedback herein before close of business today.

Kind Regards,

The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply03 Jul 2017, 12:24
Official

We acknowledge receipt of your complaint.

We are so sorry to hear about your frustration. We will investigate your concerns and provide you with feedback herein before close of business today.

Kind Regards,

The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply10 Jul 2017, 08:29
Official

Update:

We confirm that this matter has been resolved.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply10 Jul 2017, 08:29
Official

Update:

We confirm that this matter has been resolved.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply10 Jul 2017, 08:29
Official

Update:

We are pleased to confirm that this matter has been resolved.

Kind Regards,
The Budget Insurance Team.