1 reviews | Active since Apr 2017

03 Nov 2017, 11:50

Pathetic Customer Service From Consultant

Rude and unhelpful consultant from Customer Service Tyrell.. who has no customer service ethics or any sort of empathy towards customers in assisting them. It's actually sad. Very disappointed

0
Replies (2)
Budget Insurance
Budget Insurance's reply03 Nov 2017, 11:57
Official

We acknowledge your complaint.

As discussed with our Customer Relation Specialist, we sincerely apologise for the frustration you have experienced, we will certainly investigate the service failures and address it on an internal basis.

As agreed, final feedback will be supp**** to you by the relevant manager.

Please feel free to contact our Customer Relation Specialist should you require further assistance.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply03 Nov 2017, 11:58
Official

We acknowledge your complaint.

As discussed with our Customer Relation Specialist, we sincerely apologise for the frustration you have experienced, we will certainly investigate the service failures and address it on an internal basis.

As agreed, final feedback will be supp**** to you by the relevant manager. Please feel free to contact our Customer Relation Specialist should you require further assistance.

Kind Regards,
The Budget Insurance Team.