cL
craig L

1 reviews | Active since Sept 2010

27 Jun 2018, 19:27

Pathetic customer care

In February I had my car repaired by the approved panel beater of their choice. 3 days after the return of the vehicle I realized that the Satnav system did not work, after investigating I realized that the GPS card had been removed/******, I took it up with the panel beaters. They refered me to the assessor at Budget Insurance. One month later no action no feedbac**** Pathetic customer service!!! Policy # ********** 67.

0
Replies (2)
Budget Insurance
Budget Insurance's reply27 Jun 2018, 19:45
Official

We acknowledge receipt of your complaint.

Kindly be advised that a Customer Relation Specialist will contact you during business hours to address your concerns.

Kind regards

The Budget Team

Budget Insurance
Budget Insurance's reply04 Jul 2018, 07:58
Official

Dear Mr Lee

Kindly be advised that we have received confirmation that your concerns have been addressed and the matter has been resolved.

Thank you for your patience.

Kind Regards

The Budget Team