IC
Irie C
1 reviews | Active since Aug 2018
17 Apr 2020, 11:42
Pathetic Covid-19 customer relief
I've been with budget insurance since 2012 with 2 vehicles so far. My installments for the duration of the cover has never been under R900 per month with no major claims. My current premium costs me R1318 a month. I am self employed currently recieving no income for the entire duration of the lock down. I contacted budget insurance for some sort of relief as I would not like to completely be without cover . They gave me a discount of R138. Pathetic! If I work out the money I paid buget insurance for 8 years it roughly works out to R96000.00 with no major claims! I Just ask for 1 months assistance , again a lowsy R138 discount! We are in this together , we all need to survive this together!
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Replies (1)Budget Insurance's replyOfficial
17 Apr 2020, 17:14We acknowledge receipt of your complaint.
We have requested that you are contacted by one of our Customer Relation Specialists to discuss your concerns.
We want to assure you that we are giving our utmost best to assist every customer where possible.
We will be in contact with you soonest.
Kind Regards,
The Budget Insurance Team.
We have requested that you are contacted by one of our Customer Relation Specialists to discuss your concerns.
We want to assure you that we are giving our utmost best to assist every customer where possible.
We will be in contact with you soonest.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply17 Apr 2020, 17:14
Official
We acknowledge receipt of your complaint.
We have requested that you are contacted by one of our Customer Relation Specialists to discuss your concerns.
We want to assure you that we are giving our utmost best to assist every customer where possible.
We will be in contact with you soonest.
Kind Regards,
The Budget Insurance Team.
We have requested that you are contacted by one of our Customer Relation Specialists to discuss your concerns.
We want to assure you that we are giving our utmost best to assist every customer where possible.
We will be in contact with you soonest.
Kind Regards,
The Budget Insurance Team.
