hK
herman K
1 reviews | Active since Oct 2009
27 Dec 2024, 14:17
Patgetic service
So..i tried calling today to cancel my policy..seeing as budget doenst want to fix my car on a claim that was approved
I was holding on for 20 min..
Pleas3 get some one from your cancelations dep to call me..AS I WANT TO CANCEL MY POLICY..IF YOU DONT CALL ME..I WILL INSTRUCT FNB TO STOP YOUR DEBIT ORDER..
And then consider your policy canceld due no payment
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Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
27 Dec 2024, 14:21 Good day Herman
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
We thank you for your patience and understanding
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
We thank you for your patience and understanding
Kind regards,
The Budget Team
Budget Insurance's reply27 Dec 2024, 14:21
Official
Good day Herman
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
We thank you for your patience and understanding
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
We thank you for your patience and understanding
Kind regards,
The Budget Team
hK
herman K's updateReviewer Update
30 Dec 2024, 07:06So...i tried canceling yiur services on friday...was hding on for 20min...nothing...so this is whats goimg to happen today
I.am instruckting fnb to stop your debit order payment seeing as i have done more than my share..and then ..i am laying a complaint with the short term ins ombudsman
I.cant undestand that you would loose me as a customer after all these years over a little scrath on my car..that you have approved in fixing ..but now ...i am dealing with this kind of customer service
I.am instruckting fnb to stop your debit order payment seeing as i have done more than my share..and then ..i am laying a complaint with the short term ins ombudsman
I.cant undestand that you would loose me as a customer after all these years over a little scrath on my car..that you have approved in fixing ..but now ...i am dealing with this kind of customer service
hK
herman K's update30 Dec 2024, 07:06
Reviewer Update
So...i tried canceling yiur services on friday...was hding on for 20min...nothing...so this is whats goimg to happen today
I.am instruckting fnb to stop your debit order payment seeing as i have done more than my share..and then ..i am laying a complaint with the short term ins ombudsman
I.cant undestand that you would loose me as a customer after all these years over a little scrath on my car..that you have approved in fixing ..but now ...i am dealing with this kind of customer service
I.am instruckting fnb to stop your debit order payment seeing as i have done more than my share..and then ..i am laying a complaint with the short term ins ombudsman
I.cant undestand that you would loose me as a customer after all these years over a little scrath on my car..that you have approved in fixing ..but now ...i am dealing with this kind of customer service