Outstanding service

<p>My mum had been struggling to resolve her claim that she had submitted and on each call she made she would be transferred from pillar to post without anyone taking ownership for her query which just left her frustrated and disillusioned. After logging complaints on social media my mum's query ended up with Michelle Mathobela, I would like to commend her for the excellent customer service that we both received from her. Not only did she provide feed back to my mum- she also kept me in the loop of what was happening. Thank you so much for your patience, it is really appreciated. </p>