OPPORTUNISTS! EXPLOITERS!

From the very first interaction, customer experience has been horrid. Each feedback on a claim we put in had to be initiated by us. Material information to contractual agreement not disclosed on initial telephonic conclusion of agreement. Extremely dissapointed in the follow up service to the claim being addressed, entire process has taken over 5 weeks, going on 6, and is YET TO BE RESOLVED. My account has been religiously debited with ZERO assistance and service! TRUE OPPORTUNISTS! TRUE LEECHES! EXPLOITERS OF NOTE! They were happy to deduct premiums but give industry jargon when having to provide the service paid for. This is how the little guy ALWAYS gets *****ed over! Hide things in complex language and put it in the smallest font possible! Transperency is key to all financial products, material information was witheld, no conditions to cover disclosed until a claim being put in, no prefered method of contact establish which made for HORRIBLE communication with service provider.

JUST OVERALL HORRIBLE SERVICE!