Noxolo Makhaye

I called budget insurance on the somewhere around the 12th asking them to please close my insurance the lady said why i said they had wrong car information and by that time i had another insurance. The lady asked to change the car information to see how much i will pay, i then agreed she gave me new amounts which was R920 then she said i will pay( 1 565 they said i will pay it at the end of January) i asked her to please remove the one for R1 100 she agreed, she said if it comes to my account i must try to reverse it of which i could not do it. I called budget for refund they agreed. They said it will appear on my account in 7 days

I get the reference says they will pay me 228,what is that amount for???

I asked the lady to change details for me why they charging me R872? They also took 920.

I am not happy