LS
Lourens S
1 reviews | Active since Mar 2009
29 Apr 2015, 15:12
Not paying
Budget Insurance (Upstream) sponsored a group on Superbru. In one round I was a winner. I have completed all the required forms for the claim and send it in. Since then I have heard nothing even after sending a few emails. Is this how budget Insurance do their advertising?
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Budget Insurance's replyOfficial
29 Apr 2015, 16:48Hello schoemie,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to acknowledge the matter.
In the interim we have escalated the request to the relevant department and assure you that the matter is being prioritised.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to acknowledge the matter.
In the interim we have escalated the request to the relevant department and assure you that the matter is being prioritised.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply29 Apr 2015, 16:48
Official
Hello schoemie,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to acknowledge the matter.
In the interim we have escalated the request to the relevant department and assure you that the matter is being prioritised.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to acknowledge the matter.
In the interim we have escalated the request to the relevant department and assure you that the matter is being prioritised.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team