Not happy or impressed at all

Not happy at all. I had an accident where somebody else bumped into my car on 8 April. Firstly Budget wanted to have my vehicle fixed at a Service provider more 60km from where I stay. I told them I wanted it fixed in my area and at which service provider. My claim is now at their dispute department as they do not want to pay according to the service providers labour rate. Bearing in my mind I do not have a car at the moment, my car is standing at their yard with a full tank of petrol and I still have to spend money each and everyday to get to work and back home. I have send an email to their dispute department this morning and got a automatic reply that disputes may take up to 2 weeks as if I have two weeks, at this point I'm already just working for uber money to get around. I think it is rather pathetic of them.