Not happy!

Good day

I would like to cancel my membership with immediate effect.

I have been in communication with your team since 28 July for the inspection to be done on my car. I was told it could be done online, I called on the 1st August wanting to cancel and I spoke to Aaron who said I should sent through documents and he will do the online inspection within minutes. I sent through the required documents and to date, no form of confirmation has been sent to let me know that the inspection was done only after 2 days I was advised that I need to send the back of my drivers licence of which I wanted to cancel.

Due to the bad customer service, I received from your team I am no longer interested in doing business with you.

I do not want to be put through any retention department, I want to cancel this membership with immediate effect and would like to get a letter/email confirming that it has been canceled.