RK
Ruthwell K

1 reviews | Active since May 2022

13 Dec 2023, 09:18

💔Not good in claims:They come with excuses, stayaway

90% of the customers here are sharing their experiences when they interact with the consultants, others are happy with the roadside assistance, others are happy because budget agreed to reduce their monthly premium. But the pain part is on the claim, it's unfair what budget insurance is doing to my business partner. I was using the vehicle, on the 23rd of November I had a minor accident, they send someone to tow the car to Bedfordview Renewit. Few days after they told they told us the car will be written off, but yet when they suppose to claim they come with stories. It was nice for them to deduct the money since 2020 February until November this year, they don't honor their promises, managers tried to find the fault few weeks ago, but everything on us is aligned. Budget insurance you are heartless 💔.

It's painful 💔 the business is suffering because of this insurance.

0
Replies (3)
Budget Insurance
Budget Insurance's reply13 Dec 2023, 09:20
Official
Hi Ruthwell,

We acknowledge receipt of your complaint. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Insurance Team
RK
Ruthwell K's update13 Dec 2023, 20:55
Reviewer Update
****, you guys don't want to help, you come with the excuses, every customer who want to claim from you, you come with unjustified reasons, you are heartless, this is inhuman
RK
Ruthwell K's update18 Dec 2023, 16:56
Reviewer Update
Even now we are still mistreated by Budget insurance