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Mukondi M

1 reviews | Active since Jul 2021

21 Oct 2025, 09:03

Non Genuine parts

I had an accident with the vehicle that was paid up,i made a claim and Budget approved it for repairs,now the shock in my face when the panelbeaters informed me generic/alternative parts are gonna be used since my vehicle is out of warranty,so now Budget is cutting costs at our expenses,im really not impressed.

0
Replies (1)
Budget Insurance
Budget Insurance's reply21 Oct 2025, 09:04
Official
Hi Mukondi, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team