TM
Thando M

1 reviews | Active since Mar 2012

02 Oct 2018, 06:50

No value at Budget

I got a quote from budget insurance last week, i signed up with them, and then got a better quote from my current insurance. I then asked the value added services department to cancel, i have called them twice and there has been no cancellation confirmation provided until now.

This is very unprofessional and disappointing

0
Replies (2)
Budget Insurance
Budget Insurance's reply02 Oct 2018, 08:01
Official

We acknowledge receipt of your complaint.

Kindly be advised that a Customer Relation Specialist will contact you to discuss your concerns.

Kind regards

The Budget Team

Budget Insurance
Budget Insurance's reply03 Oct 2018, 09:46
Official

Dear Thando

Kindly be advised that we have received confirmation that the Cancellation documents have now been received by yourself.

Please accept our apology for the delay.

Kind Regards

The Budget Team