NO SERVICE X2

Item: Budget Insurance
Rating: 1
Author: Carin H

Claim ***.

I've hold on forever. After the phone died ( I think its due to bad weather) I've phoned again and after holding they asked me to hold on I hold for 10 minutes and decide to put the phone down.

Digicall was supposed to come at 11:00 today (26/11/2024) to fix the windows for claim *** it's now 15:58 and I'm still waiting. Budget and Digicall don't respect others time. BAD BAD BAD I don't know what to do now!

Helpful (0)

Replies (2)

Budget Insurance's replyOfficial

26 Nov 2024, 16:02

Hi Carin

We acknowledge the receipt of your complaint.

Please note that we have escalated the matter to the relevant department.

Kind regards,

The Budget Team

Budget Insurance's reply26 Nov 2024, 16:02

Official

Hi Carin

We acknowledge the receipt of your complaint.

Please note that we have escalated the matter to the relevant department.

Kind regards,

The Budget Team

Budget Insurance's replyOfficial

26 Nov 2024, 16:03

Good day Carin,

We acknowledge receipt of your complaint.

We will refer your matter to the relevant team to investigate. They will contact you with feedback.

Kind Regards,
The Budget Team.

Budget Insurance's reply26 Nov 2024, 16:03

Official

Good day Carin,

We acknowledge receipt of your complaint.

We will refer your matter to the relevant team to investigate. They will contact you with feedback.

Kind Regards,
The Budget Team.