1 reviews | Active since Sept 2012
No service on breakdown.
<p>On the 2nd September, Friday night at around 7pm, my car broke down on the N1 in Cape Town, as I have insurance I called in for assistance, the person at Budget said they cant find the N1 Highway in Cape Town(Really),</p> <p>she said they will call me right back, well I sat there a Hour and no call, my phone was almost dead, so I had to phone a Beakdown to come and assist me, I had to pay for it, I have brought this to thier attention, and I do not get a reply, I would expect them to refund me, I mean what is insurance for, they just left me there, I pay my premuim on time every month, I expect better service Budget.</p>
Thank you for bringing this matter to our attention
Kindly be advised that we have escalated this matter to our Assist team to investigate the reasons for the delay and also to contact you regarding the possibility of re-imbursing you for the costs incurred.
Please accept our sincere apology for the frustration and inconvenience caused
Kind Regards
The Budget Team
Thank you for bringing this matter to our attention
Kindly be advised that we have escalated this matter to our Assist team to investigate the reasons for the delay and also to contact you regarding the possibility of re-imbursing you for the costs incurred.
Please accept our sincere apology for the frustration and inconvenience caused
Kind Regards
The Budget Team
Louise Fortuin, was very good at handeling my complaint, and resolved it very fast. Thank you. Good Job.
Louise Fortuin, was very good at handeling my complaint, and resolved it very fast. Thank you. Good Job.
This is now 2 months later, and still I have not recieved the stickers that must go on to car.
This is now 2 months later, and still I have not recieved the stickers that must go on to car.