No service from Budget

I have budget insurance for quite several months now. When I took my policy for my car, and went to their site, they called within minutes of me filling the call me back form on their site. Now when it is time for me to claim or seek help from them, simple thing like update my cell number so i can log into their app, I hear nothing from them. Their whatspp bot is hopeless, the call me back because I am not buying is hopeless, most probably added to the bottom of the list because they will make no sale from me With the modern age of technology, it is shocking Budget has no customer service email address. even the top boss does not reply to his emails although his email address is listed on site.

Like many other insurance companies in this country, when you as the client pay your premiums they stay away, do not pay and they call you all the time. Try to seek assistance and it is as if though you do not exist, try to submit claims and all the fine print in the agreement are pointed out

Time to find a new insurer, because Budget is gone too big to worry about the little guy