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Karen E

1 reviews | Active since Mar 2009

21 Jul 2020, 22:25

No service

We claimed for an accident that occured between Budget's client and my stepson. It happened 3 weeks ago already. We don't get to the point where this claim is regognised. Budget's client acknowleded on the sence that she did not see our car's hazards and thought the Nissan is going forward. Eye witnesses saw she did not even stop at the yeild sign. If this is the service that Budget offers, I will withdraw my own policy and will recomend publicly for people not to join Budget Insurance

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Replies (3)
Budget Insurance
Budget Insurance's reply22 Jul 2020, 08:19
Official
Hi Karen,

We acknowledge receipt of your complaint. 

We will be in contact with you to discuss your concerns. 

Kind Regards,
The Budget Team
KE
Karen E's update27 Jul 2020, 20:00
Reviewer Update
En daar's dit NOG 'n week verder.........
Ongeluk het op 1 Julie 2020 gebeur. Talle oproepe, eposse en whats apps verder, plus 'n hellopeter klagte op 21 Julie aan Budget, en steeds niks verder. Weereens verdere inligting deurgegee soos aangevra, maar niks verder.
Ek het baie onlangs na Budget oorgegaan byself, maar is bitter teleurgestel in hul diens.
Ag nee wat, ek soek maar 'n ander maatskappy vir myself eerder en hoop hierdie klagte van ons voortuig se skade deur 'n Budget kliënt, word spoedig opgelos.
Budget moet my nie eers probeer bel met........ Ons sal jou saak vinnig aandag gee, NEE!!!!!!!!!!!! Ek soek net 'n oproep wat sê, die saak is opgelos.
Swa****! uiters swa****!!!!!!!
Budget Insurance
Budget Insurance's reply30 Jul 2020, 04:49
Official
Hi Karen, 
We confirm that our legal team has been in contact with you, and we appreciate the information provided to us, which will assist us with to conclude the matter. 
Please feel free to contact our Customer Relation Specialist if you require further assistance. 
Kind Regards, 
The Budget Insurance Team.