RL
Raesetja L

1 reviews | Active since Oct 2016

15 Jun 2020, 08:05

No refund on cancelled policy

I cancelled my policy with you last month after u decided to increase my premium by a big amount. You said within 10 working days I will get a refund. Where is my refund? Pay back the money!

0
Replies (2)
Budget Insurance
Budget Insurance's reply15 Jun 2020, 09:08
Official
Hi Raesetja,

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Budget Team
Budget Insurance
Budget Insurance's reply22 Jun 2020, 15:14
Official
Hi Raesetja, 

We confirm that the refund was processed, we sincerely apologise for the frustration this has caused. 
Kind Regards, 
The Budget Team.