No payout due to age
Home contents insurance. What a joke. Fridge packed up about a year ago, sorry not going to replace or repair as age is not covered by insurance. 51inch tv packed up a week ago, same excuse. It packed up due to age and that is not covered by the insurance. Please explain why I have home contents insurance if there will be an excuse every time we have a problem. Seriously thinking of canceling my home contents insurance.
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Budget Insurance's replyOfficial
29 Jan 2026, 17:04Hi Melchiorg,
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply29 Jan 2026, 17:04
Official
Hi Melchiorg,
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team