NO FEEDBACK - ***

On 25 Feb'16, Mrs RY Johnson took a day off work & contacted Budget Ins to report a burst geyser. Budget contacted 24Fix who in turn called to advise that they would sending a plumber. Maxwell arrived & advised that he would needed to get a new geyser & would return later. He arrived later with the new geyser & removed the damaged geyser but Monica called & said that the excess amount of R1500 be paid before they could complete the job. This was duly paid, the new geyser installed & he left. 2hrs later, there was hot steaming water overflowing from the new geyser, flooding the carport & water streaming into the road. We contacted Maxwell who refused to return. We called 24Fix who only answered after 20h00. Tulani then sent Mr Jacobs who arrived at 23h00 & advised that the thermostat & valve needs replacing but could not do the repairs as he had not installed the geyser. We contacted Budget to report the incident & then had to contact 24Fix ourselves. They sent someone at 16h30 on Fri.26 Feb'16 who repaired the geyser. To date no-one from Budget had contacted Us despite the numerous calls but instead we received an sms to rate the service & a call thereafter to ask why we rated \0\""