CJ
Conray J

1 reviews | Active since Jun 2012

23 Feb 2026, 10:10

NO FEEDBACK OR UPDATES

Been a client for around 6 years. 2 weeks ago I had a delivery bike drive into my car and need to proceed to claim. I've sent all the necessary info required to claim 1 day after the accident occured. Initially they said it would thake 3-4 business days to process. It's going on 8th business day with no update from Budget. The problem I have is that there's no status updates or anyone walking you through the process. The only time I get something is if i call them or email. the lack for feedback is very concerning as after being a client for so long and now getting the silent run around while trying to process a claim.

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Replies (1)
Budget Insurance
Budget Insurance's reply23 Feb 2026, 10:12
Official
Hi Conray , 

That is concerning to hear, and we would like to apologize for the service and experience. 

We will escalate this matter to the relevant department to assist. 

Kind Regards, 
The Budget Team