JH
Jarred H

1 reviews | Active since Mar 2009

31 Jan 2015, 06:48

No feedback at all

For over two weeks now I've been trying in vain to get Budget to contact me, my mover damaged some of my items and claimed that my insurer must first assess the damage before he can claim from his insurer. I've emailed Budget multiple times but zero reply, except for earlier this week when they tried to sell me additional useless insurance. Absolutely pathetic.

0
Replies (1)
Budget Insurance
Budget Insurance's reply02 Feb 2015, 10:42
Official
Hello mufasa01,

We acknowledge receipt of you complaint.

One of our Customer Relations Specialists attempted to contact you on the number provided, unfortunately without any success and an e mail was sent to you.

We have escalated your matter to our Claims Department and they will contact you shortly to assist with your matter.

We invite you to contact our Customer Relations Specialist should you require any further assistance.

Kind Regards
The Budget Insurance Team.