SN
Sithembile Nzimande-Khumalo
1 reviews | Active since Dec 2014
16 Nov 2015, 13:02
NO FEEDBACK
My husband submitted a claim that was a month ago, until now nobody has bothered to contact him whether he's claim was approved or not, instead he's the one doing follow ups, the last time he called, he was advised that they received the quotations from the panel beaters they are waiting for the technician, how long must we still wait for father Christmas???<br> <br> <br> Can someone please sort this out
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Budget Insurance's replyOfficial
17 Nov 2015, 14:41Hello sthembile29,
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, the policy you are referring to is a value added policy. We have requested that your husband is contacted by the relevant partner in order to discuss the claim.
Please accept our apologies for the inconvenience caused and we do invite you to contact our Customer Relation Specialist should you require further assistance herein.
Kind regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, the policy you are referring to is a value added policy. We have requested that your husband is contacted by the relevant partner in order to discuss the claim.
Please accept our apologies for the inconvenience caused and we do invite you to contact our Customer Relation Specialist should you require further assistance herein.
Kind regards,
The Budget Insurance Team.
Budget Insurance's reply17 Nov 2015, 14:41
Official
Hello sthembile29,
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, the policy you are referring to is a value added policy. We have requested that your husband is contacted by the relevant partner in order to discuss the claim.
Please accept our apologies for the inconvenience caused and we do invite you to contact our Customer Relation Specialist should you require further assistance herein.
Kind regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, the policy you are referring to is a value added policy. We have requested that your husband is contacted by the relevant partner in order to discuss the claim.
Please accept our apologies for the inconvenience caused and we do invite you to contact our Customer Relation Specialist should you require further assistance herein.
Kind regards,
The Budget Insurance Team.