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ronel.fortune ronel.fortune

1 reviews | Active since Oct 2016

05 Jul 2018, 15:05

NO COMMUNICATION. PATHETIC SERVICE

They don't even deserve one star. I pay my installments every month, miss one and they would be all over me. I submitted a claim, and I've queried it online and sent them an email - NO RESPONSE FOR 3 DAYS!!!! Once this claim is finally settled, I am leaving Budget for an insurance company who knows how to treat PAYING CUSTOMERS!!! If that even exists!!

0
Replies (2)
Budget Insurance
Budget Insurance's reply05 Jul 2018, 15:34
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply06 Jul 2018, 10:22
Official

Dear Ms Fortune

Kindly be advised that we have received confirmation that contact has been established and that your concerns have been accordingly addressed.

Kind Regards

The Budget Team