AB
AMUKELANE B
1 reviews | Active since Sept 2015
09 Dec 2015, 12:51
No communication for claim
On Monday 7th December 2015 I am submitted a claim and spoke to a consultant by the name of Abongile everything seemed to go well and she reassured me that I would receive a call on Tuesday with progress with my claim today is Wednesday and no one from the company has called me and I have sent her numerous email and she has not responded<br> <br> My policy number is ***<br> My id number ***<br> A Baloyi<br> I find this unprofessional and time consuming
Helpful (0)
Replies (1)0
Replies (1)
Budget Insurance's replyOfficial
10 Dec 2015, 14:09Hello AMUKELANE BALOYI,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you, without any success.
We have requested that you are contacted by the Value added department who is dealing with your claim, please expect a call from them before close of business today.
We apologise for the inconvenience this has caused.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you, without any success.
We have requested that you are contacted by the Value added department who is dealing with your claim, please expect a call from them before close of business today.
We apologise for the inconvenience this has caused.
Regards,
The Budget Insurance Team.
Budget Insurance's reply10 Dec 2015, 14:09
Official
Hello AMUKELANE BALOYI,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you, without any success.
We have requested that you are contacted by the Value added department who is dealing with your claim, please expect a call from them before close of business today.
We apologise for the inconvenience this has caused.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you, without any success.
We have requested that you are contacted by the Value added department who is dealing with your claim, please expect a call from them before close of business today.
We apologise for the inconvenience this has caused.
Regards,
The Budget Insurance Team.