PN
Prabashnie N

1 reviews | Active since Feb 2019

08 Feb 2019, 10:26

No claims Bonus- still no feedback

Still waiting for them to get back to me about my no claims bonus. So fed up of this company lying to their customers about "if you pay your premium you stand a chance to win R10 000," no winners have ever been posted on their website like they said they would. They advised someone will call be back about my no claims bonus nobody ever does. They are too quick to answer queries on the website nor response to emails, but very quickly when a complaint is posted on here they act like they are resolving it. I want to know what is happening with my no claims bonus that was due to me last year. Anyone thinking of changing or taking a new policy this is not the company.

0
Replies (3)
PN
Prabashnie N's update08 Feb 2019, 11:01
Reviewer Update
No one ever contacted me.
Budget Insurance
Budget Insurance's reply08 Feb 2019, 13:02
Official
Dear Ms Naik

The Manager has confirmed that she attempted to reach you telephonically again without success. 

She has now sent you an email; please acknowledge same, thank you

Kind Regards
The Budget Team
PN
Prabashnie N's update08 Feb 2019, 13:07
Reviewer Update
Good day The number you have is correct, but I never received any calls from you. Nonetheless, please advise me on my cash back bonus via email. Nitashnee Singh has just emailed me. Please ask her to email me the facts of my policy. Regards