No claim Bonus date moved

<p>So, on the 10th of August i phoned Budget to update my policy as i have a new phone and removed the old one to put the new one on. At the end of the call, as usual, they tell you with how much your premium will increase/decrease and the payout date of your "No Claim Bonus". My date was always the 31st of October 2016, now all of a sudden as it is closer to pay out date, it is August 2018. I then querried this as i know what my pay out date is. The reason they say is, i re-instated my policy on the 8th of July. Firstly, I had a minor incident in May whereby someone drove into me, i put in the claim but then cancelled it because the excess was far more than what it actually cost to fix the bumper, so i fixed it out of my pocket, so that can not be the reason. Secondly, on the 8th i joined online and got log in details and usernames. Why the f*** would i re-instate my policy if i know it is close to "pay out'time. Lastly, my premium was and will never be late. I have been paying my premiums evry month, without fail or any claims, now all of a sudden they have stories. I am so fed up, as the people who i continually was being put through to, did not once phone me back, as promised. I will not phone again about this matter, as i requested the recordings for "record keeping" to be sent to me, and as soon as i receive that i am taking it to the Ombudsman with all my proof. This is utter BULL SH*T !!!!!!</p>