JN
Jasmine N#
1 reviews | Active since Apr 2011
16 Jul 2021, 14:48
No Answer From Call Center
I have sold my car and have been trying to cancel my extended warranty with Budget Insurance. I have tried on numerous occasions to contact their customer care through the number provided, however, I have been made to wait for over 50 minutes each time and I end up cutting the call. Can someone please cancel my extended warranty and email me proof thereof? There is no email address even provided to request such?
Helpful (0)
Replies (4)0
Replies (4)
Budget Insurance's replyOfficial
16 Jul 2021, 14:59Hi Jasmine,
We would like to apologise for the service you have received.
Our team will be in contact with you to assist.
Kind Regards,
The Budget Team
We would like to apologise for the service you have received.
Our team will be in contact with you to assist.
Kind Regards,
The Budget Team
Budget Insurance's reply16 Jul 2021, 14:59
Official
Hi Jasmine,
We would like to apologise for the service you have received.
Our team will be in contact with you to assist.
Kind Regards,
The Budget Team
We would like to apologise for the service you have received.
Our team will be in contact with you to assist.
Kind Regards,
The Budget Team
JN
Jasmine N#'s updateReviewer Update
18 Jul 2021, 18:01Good Day, I am writing back here because I have sold my car on Wednesday, 14 July 2021, and I am still paying Budget for extended warranty that I am not using. No one has contacted me since the generic response messages that was generated above. Can his policy please be cancelled and proof thereof emailed to me to prevent me from escalating this to Ombudsman.
JN
Jasmine N#'s update18 Jul 2021, 18:01
Reviewer Update
Good Day, I am writing back here because I have sold my car on Wednesday, 14 July 2021, and I am still paying Budget for extended warranty that I am not using. No one has contacted me since the generic response messages that was generated above. Can his policy please be cancelled and proof thereof emailed to me to prevent me from escalating this to Ombudsman.
Budget Insurance's replyOfficial
18 Jul 2021, 22:06Hi Jasmine,
We apologise for the service.
Our team will contact you tomorrow to assist.
Kind Regards,
The Budget Team
We apologise for the service.
Our team will contact you tomorrow to assist.
Kind Regards,
The Budget Team
Budget Insurance's reply18 Jul 2021, 22:06
Official
Hi Jasmine,
We apologise for the service.
Our team will contact you tomorrow to assist.
Kind Regards,
The Budget Team
We apologise for the service.
Our team will contact you tomorrow to assist.
Kind Regards,
The Budget Team
JN
Jasmine N#'s updateReviewer Update
19 Jul 2021, 20:54Budget there is still no call from you. Cab the owrson replying here on Hellopeter please give me a date and time someone will call or atop coming here and replying with empty promises. Tired now I am just going to refer this matter to the Ombudsman and from all the reviews here can see Budget honesty rating being low
JN
Jasmine N#'s update19 Jul 2021, 20:54
Reviewer Update
Budget there is still no call from you. Cab the owrson replying here on Hellopeter please give me a date and time someone will call or atop coming here and replying with empty promises. Tired now I am just going to refer this matter to the Ombudsman and from all the reviews here can see Budget honesty rating being low