PP
Puleng P
1 reviews | Active since Jun 2022
13 Feb 2026, 21:54
My premium was reviewed and increased with almost R500 without notifying me
My premium was reviewed and increased with almost R500 without notifying me. Luckily, I went on to my budget insurance app and was shocked when I saw the new monthly payment. I just bought my car 4 months ago and already it was being increased. I was not happy at all. Fortunately, he got helped by a nice lady to reduce close to what it was.
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Budget Insurance's replyOfficial
13 Feb 2026, 22:05Hi Puleng,
We are sorry to hear about your experience.
Having your premium increase without receiving any prior notification is understandably upsetting.
You should always be informed of any changes to your policy.
We are sorry to hear about your experience.
Having your premium increase without receiving any prior notification is understandably upsetting.
You should always be informed of any changes to your policy.
We are glad to hear that one of our consultants was able to assist you and bring your premium back down closer to what it was, and we appreciate you bringing this to our attention.
Kind regards,
The Budget team.
Kind regards,
The Budget team.
Budget Insurance's reply13 Feb 2026, 22:05
Official
Hi Puleng,
We are sorry to hear about your experience.
Having your premium increase without receiving any prior notification is understandably upsetting.
You should always be informed of any changes to your policy.
We are sorry to hear about your experience.
Having your premium increase without receiving any prior notification is understandably upsetting.
You should always be informed of any changes to your policy.
We are glad to hear that one of our consultants was able to assist you and bring your premium back down closer to what it was, and we appreciate you bringing this to our attention.
Kind regards,
The Budget team.
Kind regards,
The Budget team.