PK
Pamela K
1 reviews | Active since Dec 2015
14 Dec 2015, 16:30
My Naked Car
I placed a claim with Budget and my car was sent to Norton Panel beaters in Retreat Cape Town. While my car was there they stole parts from my car and did not complete the work on the car. They handed the car back as is and after 3 weeks of calling endlessly I have had no resolution to my problems. <br> <br> I would like a senior person to contact me and deal with this as I will be going to seek legal advice in January if this is still not resolved . And I would like a apology in writing.
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Budget Insurance's replyOfficial
17 Dec 2015, 08:49Hello Pamela2015,
We acknowledge receipt of your complaint.
The allegations made are very serious, and we will conduct an investigation into your concerns as raised above.
We have requested that you are contacted by one of our assessing managers in order to discuss the issue at hand and the way going forward. Please expect a call today.
Regards,
The Budget Insurance team.
We acknowledge receipt of your complaint.
The allegations made are very serious, and we will conduct an investigation into your concerns as raised above.
We have requested that you are contacted by one of our assessing managers in order to discuss the issue at hand and the way going forward. Please expect a call today.
Regards,
The Budget Insurance team.
Budget Insurance's reply17 Dec 2015, 08:49
Official
Hello Pamela2015,
We acknowledge receipt of your complaint.
The allegations made are very serious, and we will conduct an investigation into your concerns as raised above.
We have requested that you are contacted by one of our assessing managers in order to discuss the issue at hand and the way going forward. Please expect a call today.
Regards,
The Budget Insurance team.
We acknowledge receipt of your complaint.
The allegations made are very serious, and we will conduct an investigation into your concerns as raised above.
We have requested that you are contacted by one of our assessing managers in order to discuss the issue at hand and the way going forward. Please expect a call today.
Regards,
The Budget Insurance team.