1 reviews | Active since Jun 2016
My life has been put at risk by Budget Insurance by fixing a severely damaged car just to save money
Greetings
I insured my car with Budget a few years back, and unfortunately got involved in a car accident on 27/02/2022
That car was severely damaged to a point where they first said they are writing it off then 2 weeks later they decided to fix it because they got cheaper/discounted parts with KIA which left me not at ease to a point where I enquired about this with their assessor and he did not come with a better reasoning as to fixing the car but that its cheaper for them. ANYWAYS my main concern is safety in regards to that car ever since I collected it on the 14th of May its been giving me problems. I reported it to the insurer and Panelbeaters but they have never done anything with my concerns.
1. The right back door is not locking ever since it came back. 2. The boot is not opening and these are things I never had issues with 3. The front bumper is not properly aligned 4. AND THE MOST SCARY AND TERRIFYING the car makes weird rumbles when you increase speed to 80km and then vibrates on the entire side where it was damaged.
These were all reported ... The first 3 were reported on email on 16/05/2022 to Jena(Status Panelbeaters and Johan(Budget insurance assessor) and the last one was reported to the panelbeater on 20/05/2022 when I took the car for assessment again and still nothing has been done.
My life has been put at risk by budget insurance purposefully just to save money by fixing a car that was severely damaged and has come back with mechanical risks, and I've incurred more financial problems due to their negligence and delay.
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns during office hours.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns during office hours.
Kind Regards,
The Budget Insurance Team
