My initial interaction was most likely with an AI Agent named cap which was aweful cause I had to keep checking if its updating the information I was giving it or didn’t catch what I said

My initial interaction was most likely with an AI Agent named cap which was aweful cause I had to keep checking if its updating the information I was giving it or didn’t catch what I said. I was however handed over to Monique who was clearly a human being and was very professional and helpful!