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OMPHEMETSE M

1 reviews | Active since Aug 2024

04 May 2026, 09:30

My experience with Budget Insurance’s has been mixed

My experience with Budget Insurance’s has been mixed. While some interactions were handled efficiently with polite agents, there were instances where response times felt slow and communication lacked clarity.

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Replies (1)
Budget Insurance
Budget Insurance's reply04 May 2026, 09:34
Official
Good day OMPHEMETSE,

We appreciate your acknowledgment of our friendly and efficient agents, and we’re sorry to hear that some response times and communication did not meet your expectations. 

Your feedback is valuable to us and will be used to improve our service and clarity going forward. Please feel free to reach out to us directly if you require any further assistance.

Kind Regards,
The Budget Team.