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PETER M

1 reviews | Active since Aug 2015

04 Sept 2026, 10:17

My experience with Budget Insurance has been positive, especially after speaking to a consultant who genuinely listened to my concerns

My experience with Budget Insurance has been positive, especially after speaking to a consultant who genuinely listened to my concerns. She assisted in reducing my premium from R2,100 to R1,600 and escalated my outstanding vehicle repair claim from November 2025 to the Claims Department. The matter was attended to immediately, and I was assured that an assessor would contact me within 24 hours. I really appreciate her professionalism, patience and willingness to help. This is the kind of customer service that makes me feel valued as a customer. Thank you, Budget Insurance, and a special thank you to the lady who assisted me today. πŸ™πŸΎπŸ‘πŸΎ

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Budget Insurance
Budget Insurance's reply04 Sept 2026, 10:22
Official
Good day Peter,
 
 This is wonderful feedback, thank you so much for sharing you service experience with us. 
 
 Enjoy your day!
 
 Kind Regards,
The Budget Insurance team