BK
Bongi K

1 reviews | Active since Oct 2021

28 Nov 2024, 12:51

Mr

This is the worst Insurance to ever deal with claim submitted in June till this day it hasn’t been resolved you have to undertake the efforts of constantly call & engage once we’ve agreed on the outcome but now it’s ends up inconveniencing your schedules while a person pays his premiums without a vehicle the entire time during the period they can promise that they’ll call you back forget about that they are all promise with an attitude of not keep to there words. What ****ed me off was take the call is disconnected & the person helping you doesn’t bother then you have to start the process again of explaining while the person has your contact details instead no avoiding the client is the best option! Now I am awaiting a call from the so call manager to finalize the certercy car rental issue that’s been hours waiting of which I’ll be calling again in morning cause definitely they won’t call as I also have work like they are doing to just be waiting for a call the entire day

0
Replies (1)
Budget Insurance
Budget Insurance's reply28 Nov 2024, 12:57
Official
Good day Bongi

We acknowledge receipt of complaint and apologize for any inconvenience caused, We will arrange that the relevant department be in contact with you to discuss your concerns,

Kind Regards
The Budget Team