LP
Liezel P

1 reviews | Active since Feb 2013

13 Apr 2016, 14:57

\Move to us you will be fine\" yeah right!!!!!"

About a month ago i moved my insurance to budget insurance, last night there was a break in to all the cars in yard and they stole everything from the cars. they smashed out my window They took from the front my radio, garmin and handsfree kit and then my laptop wallet(with cash) and cellphones from the boot i immediately called the police and i could only call the claims department after 8 am. Exept for the fact that glasfit wont help me today with a window i recieved an email that my claim has been rejected because i am claiming for unspecified goods.<br> now i am really confused for what am i paying insurance??? i mean the garmin and karkit needs to be specified?? it is not like the garmin was against the window for all to see it was in my cabin!!! And my laptop? no sorry it was not specified... what is the matter with you? I understand that i cannot claim for the money that was there. I never in my life claimed for a break in and this is how i get treated??? I made the worst mistake of my life moving to BUDGET INSURANCE!!!

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Replies (1)
Budget Insurance
Budget Insurance's reply15 Apr 2016, 09:00
Official
Hello liezeldp88,

We note that this matter has already been escalated and is currently being dealt with.

Feedback will be provided as soon as the customer relations specialist has reviewed all the facts pertaining to the incident.

Trust you will find the above in order.

Kindly Regards
The Budget Insurance Team