Misled into taking insurance and ending up paying more.

<p>Last year Budget insurance phoned, offering me insurance on my car. I had existing insurance and they gave me a better offer with more cover. i accepted the offer and was told that my curent insurance with Dial Direct Insurance would be cancelled by the operator on the phone. (policy number - ********** 09)</p> <p> </p> <p>Last week i checked my bank statements and saw that Dial Direct was still debiting my account. I phoned dial direct and spoke to Steven ( 02 June 2016, ref: ********** ) , who informed me that i had dual insurance, which i dont understand and never asked for, and that I would be refunded. I was refunded only half my premiums that was debited from Dial Direct. </p> <p> </p> <p>I took the insurance from Budget Insurance which is close to half my Dial Direct premiums (with the same cover) and that my Dial Direct Insurance would be cancelled. I have only received half my Dial Direct premiums which i paid over the last year. The Budget Insurance premiums added to the half of my Dial Direct which i have been billed, equals more than the total of Dial Direct premiums i was paying. Why would I take insurance that is more than I was currently paying for the same cover? I was misled into taking out insurance that ended up costing me more than i was initailly paying. </p>