Lying ******* Perhaps?
I cancelled my dent and scratch policy with Budget Insurance after they increased it to R209. Ridiculous. Then I called them at end of November to query why they still took the amount from my account. for the following month. They promised to refund me in 7 working days. It is now 20 December and I have not been refunded. They do not call me back either. Why should I run after my money when they never had to run after me, as my premium was always paid on time . I want my money back and I will not leave it alone.
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Budget Insurance's replyOfficial
20 Dec 2018, 16:36We have received your complaint, we will investigate and revert back to you during the course of the day tomorrow.
Kind Regards
The Budget Team
Kind Regards
The Budget Team
Best regards,
Budget Insurance's reply20 Dec 2018, 16:36
Official
We have received your complaint, we will investigate and revert back to you during the course of the day tomorrow.
Kind Regards
The Budget Team
Kind Regards
The Budget Team
Best regards,
Budget Insurance's replyOfficial
24 Dec 2018, 10:12Dear Nisaar
As previously confirmed, the refund was processed on 7 December 2018.
Should the refund not reflect in your account; please forward a copy of your bank statement from 7 December - 15 December 2018 to the Specialist that was assisting you with your enquiry.
Kind Regards
The Budget Team
As previously confirmed, the refund was processed on 7 December 2018.
Should the refund not reflect in your account; please forward a copy of your bank statement from 7 December - 15 December 2018 to the Specialist that was assisting you with your enquiry.
Kind Regards
The Budget Team
Best regards,
Budget Insurance's reply24 Dec 2018, 10:12
Official
Dear Nisaar
As previously confirmed, the refund was processed on 7 December 2018.
Should the refund not reflect in your account; please forward a copy of your bank statement from 7 December - 15 December 2018 to the Specialist that was assisting you with your enquiry.
Kind Regards
The Budget Team
As previously confirmed, the refund was processed on 7 December 2018.
Should the refund not reflect in your account; please forward a copy of your bank statement from 7 December - 15 December 2018 to the Specialist that was assisting you with your enquiry.
Kind Regards
The Budget Team
Best regards,