CG
Christoff G

1 reviews | Active since Feb 2020

04 Feb 2020, 10:10

Love Hate Relationship

They don't respond to insurance claims that was not your fault. I am trying to get my excess back but i have not had a single response over 3+ months now. They are great, I have been with them for a while and always loved they support and responsiveness but something has changed.

0
Replies (2)
Budget Insurance
Budget Insurance's reply04 Feb 2020, 13:40
Official
Hi Christoff, 

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards, 
The Budget Team
CG
Christoff G's update04 Feb 2020, 21:06
Reviewer Update
I have received a call and everything was sorted out the same day of this review. I wish I could change the rating.