Livid

If someone can ask me why i’m so loyal to this insurance company only God knows, but i guess is laziness, cos wow the service i’m receiving, and honestly i Give up, the history is so bad, The latest that’s yesterday issue i had needed road side assist, they gave me details for their services provider , phone on voice mail waited and waited, the i called 2 times spoke to different agents and both got my details and both times the call got cut, and non of them had call me back for feed back, until i remembered that i have 2 road side assist for this car, guess what they responded , 2 hours later they call me to tell me that the help is on the way, and i told them to get lost, tell me what i am paying for if u can’t give me service when i need you, and it’s the second time, not even once have i had a returned debit order, i’m not angry i’m livid. I just don’t know what to do at this post i have referred people to this insurance company, but i regret it because soon this will happen to them. I just need a day off to find an insurance that will appreciate and value me as a client, this is unacceptable